Returns & Exchanges
Gagosian Shop offers returns on most apparel and accessories within 14 days of delivery, provided items are in their original, unworn condition with all tags attached. Please note that limited-edition collaborations and sale items are considered final sale and cannot be returned.
Initiate Your Request
Contact our customer service team via email with your order number and the specific items you wish to return to receive an authorization form.
Prepare the Package
Securely pack the items in their original packaging, ensuring the return authorization form is included inside the box to avoid processing delays.
Ship the Item
Affix the provided prepaid shipping label to your package and drop it off at any authorized courier location; return shipping costs will be deducted from your final refund.
Receive Your Refund
Once our warehouse inspects and approves the condition of the returned goods, your refund will be issued to the original payment method within 7-10 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing